Question 1

How does PayerBeacon read payer price lists?

Accepted Answer

PayerBeacon reads CSV, Excel, and PDF price lists and turns them into service rates with source details for review.

Question 2

How does PayerBeacon protect sensitive data?

Accepted Answer

Uploaded files are isolated and scanned before processing. Common identifiers are removed from extracted text, and each practice has its own workspace with role-based access.

Question 3

How does PayerBeacon find underpayments?

Accepted Answer

PayerBeacon compares payments in ERA 835 and EOB reports with contracted rates, shows the difference, and organizes the supporting details for payer follow-up.

Question 4

What file formats are supported by PayerBeacon?

Accepted Answer

PayerBeacon supports CSV, Excel (.xlsx, .xls), and PDF fee schedule files, as well as electronic remittance advice (ANSI 835 EDI) and Explanation of Benefits (EOB) files.